FAQs

 
Q. How long will it take for my items to arrive?
A. It varies from product-to-product; based on demand and shipping location. You can refer to our process to predict the progress of your order: preparation of orders and lay-outing of the designs (1-2weeks), production or engraving (2-3 weeks), and shipping (3-10 days).
Q. What are the materials that you use?
A. We use high quality stainless steel material (316L surgical steel) and 18k gold plating. Our gold plated jewelries can last for more than 2 years even if worn daily. All are 100% non-tarnish and hypoallergenic. No need to worry also about discolouration and fading.
Q. Where are you located?
A. We are located in Bacoor City, Philippines.
Q. Will I receive updates about my order?
A. Yes, all customers will receive an order confirmation, shipping notification, and tracking number. Please contact us if you don't receive one.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to ayallahshop@gmail.com or (0916) 191 7649.
Q. How can I pay?
A. We accept from GCASH, BDO, Paypal, LBC, Palawan, Cebuana, and Western Union.
Q. Do you have COD?
A. Yes. But we will prioritize paid orders first.
Q. Is this shop LEGIT?
A. Yes. We are 100% Legitimate. You can be absolutely sure that all purchases here are safe and secure. From our fast growing 20k Facebook Page Likes up to our 36k Instagram Followers, we posted lots of feedback and proof of transactions you may check.

INSTAGRAM:
📸 www.instagram.com/ayallahshop

FACEBOOK PAGE:
🚩https://www.facebook.com/ayallahshop